Trust & Safety

Real people, smart AI, safer platforms.

We help protect your brand, users, and platforms with global moderators and automation.


In a world of user-generated content and real-time interaction, trust is currency. Our Trust & Safety teams combine brand-trained moderators with AI filters to manage everything from content review to fraud detection. We support platforms in social media, gaming, e-commerce, and live video, ensuring safe, compliant spaces that scale. Our people are culture-aware, emotionally intelligent, and trained in platform-specific escalation paths.

Pieces of content reviewed monthly

0M+

Pieces of content reviewed monthly

0M+

Pieces of content reviewed monthly

0M+

avg. response time for flagged posts

0min

avg. response time for flagged posts

0min

avg. response time for flagged posts

0min

of cases resolved autonomously with AI

0%

of cases resolved autonomously with AI

0%

of cases resolved autonomously with AI

0%

Subservices

Content Moderation

Real-time review of user-generated content to enforce platform policies, protect users, and remove harmful or inappropriate material.

Content Moderation

Real-time review of user-generated content to enforce platform policies, protect users, and remove harmful or inappropriate material.

Content Moderation

Real-time review of user-generated content to enforce platform policies, protect users, and remove harmful or inappropriate material.

Fraud Detection & Prevention

Monitoring transactions and behaviors to identify, investigate, and block suspicious activity before it impacts users or revenue.

Fraud Detection & Prevention

Monitoring transactions and behaviors to identify, investigate, and block suspicious activity before it impacts users or revenue.

Fraud Detection & Prevention

Monitoring transactions and behaviors to identify, investigate, and block suspicious activity before it impacts users or revenue.

Identity Verification Services (IDV)

Validating user identities through document checks, facial recognition, and biometric verification to ensure platform integrity.

Identity Verification Services (IDV)

Validating user identities through document checks, facial recognition, and biometric verification to ensure platform integrity.

Identity Verification Services (IDV)

Validating user identities through document checks, facial recognition, and biometric verification to ensure platform integrity.

KYC & Compliance Operations

Operational support for onboarding, risk scoring, and continuous due diligence to meet evolving regulatory requirements.

KYC & Compliance Operations

Operational support for onboarding, risk scoring, and continuous due diligence to meet evolving regulatory requirements.

KYC & Compliance Operations

Operational support for onboarding, risk scoring, and continuous due diligence to meet evolving regulatory requirements.

Incident & Escalation Management

Rapid triage and resolution of trust-related issues, including abuse reports, user disputes, and law enforcement inquiries.

Incident & Escalation Management

Rapid triage and resolution of trust-related issues, including abuse reports, user disputes, and law enforcement inquiries.

Incident & Escalation Management

Rapid triage and resolution of trust-related issues, including abuse reports, user disputes, and law enforcement inquiries.

Brand & Platform Integrity

Monitoring listings, profiles, ads, and partner activity to protect against impersonation, counterfeit products, and policy abuse.

Brand & Platform Integrity

Monitoring listings, profiles, ads, and partner activity to protect against impersonation, counterfeit products, and policy abuse.

Brand & Platform Integrity

Monitoring listings, profiles, ads, and partner activity to protect against impersonation, counterfeit products, and policy abuse.

About

About

About

Meet the Hive

Outsourcing made for the next generation.

Outsourcing made for the next generation.

Outsourcing made for the next generation.

Meet the Hive

Nectar was built by disrupters and operators. People obsessed with CX who believe outsourcing doesn’t have to be a compromise! We embed into your workflows, we hire culture-aligned talent, and we are committed to ensuring an amazing experience not just for your customers but for the teams we support!

Meet the Hive

Nectar was built by disrupters and operators. People obsessed with CX who believe outsourcing doesn’t have to be a compromise! We embed into your workflows, we hire culture-aligned talent, and we are committed to ensuring an amazing experience not just for your customers but for the teams we support!

Meet the Hive

Nectar was built by disrupters and operators. People obsessed with CX who believe outsourcing doesn’t have to be a compromise! We embed into your workflows, we hire culture-aligned talent, and we are committed to ensuring an amazing experience not just for your customers but for the teams we support!