We help protect your brand, users, and platforms with global moderators and automation.
In a world of user-generated content and real-time interaction, trust is currency. Our Trust & Safety teams combine brand-trained moderators with AI filters to manage everything from content review to fraud detection. We support platforms in social media, gaming, e-commerce, and live video, ensuring safe, compliant spaces that scale. Our people are culture-aware, emotionally intelligent, and trained in platform-specific escalation paths.
Pieces of content reviewed monthly
avg. response time for flagged posts
of cases resolved autonomously with AI
Subservices
Content Moderation
Real-time review of user-generated content to enforce platform policies, protect users, and remove harmful or inappropriate material.
Fraud Detection & Prevention
Monitoring transactions and behaviors to identify, investigate, and block suspicious activity before it impacts users or revenue.
Identity Verification Services (IDV)
Validating user identities through document checks, facial recognition, and biometric verification to ensure platform integrity.
KYC & Compliance Operations
Operational support for onboarding, risk scoring, and continuous due diligence to meet evolving regulatory requirements.
Incident & Escalation Management
Rapid triage and resolution of trust-related issues, including abuse reports, user disputes, and law enforcement inquiries.
Brand & Platform Integrity
Monitoring listings, profiles, ads, and partner activity to protect against impersonation, counterfeit products, and policy abuse.
