Startups

From zero to scale, without the overhead.

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We’re built for startups. Our teams grow with you , starting lean, staying flexible, and helping you deliver enterprise-grade customer experiences before you’ve raised your next round. You get an outsourced partner that acts like an in-house extension.

Average to launch full CX teams

0-day

Average to launch full CX teams

0-day

Average to launch full CX teams

0-day

Reduction in founder-handled support

0%

Reduction in founder-handled support

0%

Reduction in founder-handled support

0%

Faster CSAT recovery after volume spikes

0x

Faster CSAT recovery after volume spikes

0x

Faster CSAT recovery after volume spikes

0x

Custom support workflows built across tools

0+

Custom support workflows built across tools

0+

Custom support workflows built across tools

0+

Of clients scale headcount in Year 1

0%

Of clients scale headcount in Year 1

0%

Of clients scale headcount in Year 1

0%

Industry Trends

Founders Shouldn’t Do CX at 2am

Every founder has done it, answering tickets at midnight, fixing a billing issue on chat, or calming an angry customer via email. In the early days, it’s part of the hustle. But as volume scales, founder-led CX becomes a bottleneck, a liability, and a burnout risk. It pulls your attention from product and growth, and no investor wants to hear that you're still in the inbox. We help founders graduate from doing it all themselves. Our startup-aligned CX pods are built to match your brand voice and tools, giving you reliable, 24/7 support coverage from people who understand what’s on the line. We take the night shift, so you can get back to building.

Early Support is Product Feedback Gold

Elastic Teams for Unpredictable Growth

Support Becomes Brand at Series B

Outsourcing Without Losing Culture

Founders Shouldn’t Do CX at 2am

Every founder has done it, answering tickets at midnight, fixing a billing issue on chat, or calming an angry customer via email. In the early days, it’s part of the hustle. But as volume scales, founder-led CX becomes a bottleneck, a liability, and a burnout risk. It pulls your attention from product and growth, and no investor wants to hear that you're still in the inbox. We help founders graduate from doing it all themselves. Our startup-aligned CX pods are built to match your brand voice and tools, giving you reliable, 24/7 support coverage from people who understand what’s on the line. We take the night shift, so you can get back to building.

Early Support is Product Feedback Gold

Elastic Teams for Unpredictable Growth

Support Becomes Brand at Series B

Outsourcing Without Losing Culture

Founders Shouldn’t Do CX at 2am

Every founder has done it, answering tickets at midnight, fixing a billing issue on chat, or calming an angry customer via email. In the early days, it’s part of the hustle. But as volume scales, founder-led CX becomes a bottleneck, a liability, and a burnout risk. It pulls your attention from product and growth, and no investor wants to hear that you're still in the inbox. We help founders graduate from doing it all themselves. Our startup-aligned CX pods are built to match your brand voice and tools, giving you reliable, 24/7 support coverage from people who understand what’s on the line. We take the night shift, so you can get back to building.

Early Support is Product Feedback Gold

Elastic Teams for Unpredictable Growth

Support Becomes Brand at Series B

Outsourcing Without Losing Culture

About

About

About

Meet the Hive

Outsourcing made for the next generation.

Outsourcing made for the next generation.

Outsourcing made for the next generation.

Meet the Hive

Nectar was built by disrupters and operators. People obsessed with CX who believe outsourcing doesn’t have to be a compromise! We embed into your workflows, we hire culture-aligned talent, and we are committed to ensuring an amazing experience not just for your customers but for the teams we support!

Meet the Hive

Nectar was built by disrupters and operators. People obsessed with CX who believe outsourcing doesn’t have to be a compromise! We embed into your workflows, we hire culture-aligned talent, and we are committed to ensuring an amazing experience not just for your customers but for the teams we support!

Meet the Hive

Nectar was built by disrupters and operators. People obsessed with CX who believe outsourcing doesn’t have to be a compromise! We embed into your workflows, we hire culture-aligned talent, and we are committed to ensuring an amazing experience not just for your customers but for the teams we support!