IT Enablement

Keep tech moving with human-powered support.

We help tech-forward companies deliver high-quality IT support and technical staffing.

We provide skilled IT support specialists, helpdesk agents, and systems admins who keep your operations running smoothly. From white-labeled Tier 1 support to specialized project staffing, we scale IT talent for startups and enterprises alike. All agents are trained in ticketing platforms, remote troubleshooting, and hybrid environments. Whether you’re launching a new product or managing distributed teams, we make sure tech is never the bottleneck.

First-call resolution for Tier 1 tickets

Cost savings vs. in-house IT staffing

Geos supported across 3 time zones

Subservices

IT Helpdesk & Support

Real-time support for software, devices, and user accounts using ITIL-aligned workflows and tools like Jira or ServiceNow.

IT Helpdesk & Support

Real-time support for software, devices, and user accounts using ITIL-aligned workflows and tools like Jira or ServiceNow.

IT Helpdesk & Support

Real-time support for software, devices, and user accounts using ITIL-aligned workflows and tools like Jira or ServiceNow.

User & Platform Management

Manage user access, account provisioning, system settings, and platform upkeep across cloud and hybrid environments.

User & Platform Management

Manage user access, account provisioning, system settings, and platform upkeep across cloud and hybrid environments.

User & Platform Management

Manage user access, account provisioning, system settings, and platform upkeep across cloud and hybrid environments.

System Integration & Implementation

Assist with connecting APIs, syncing data between tools, and supporting workflow automation across cloud platforms.

System Integration & Implementation

Assist with connecting APIs, syncing data between tools, and supporting workflow automation across cloud platforms.

System Integration & Implementation

Assist with connecting APIs, syncing data between tools, and supporting workflow automation across cloud platforms.

Project-Based IT Staffing

Deploy IT professionals for migrations, system upgrades, audits, or sprints—scaled to fit short- or mid-term needs.

Project-Based IT Staffing

Deploy IT professionals for migrations, system upgrades, audits, or sprints—scaled to fit short- or mid-term needs.

Project-Based IT Staffing

Deploy IT professionals for migrations, system upgrades, audits, or sprints—scaled to fit short- or mid-term needs.

Asset & License Management

Track hardware inventory and software licenses to ensure compliance, reduce waste, and support efficient procurement.

Asset & License Management

Track hardware inventory and software licenses to ensure compliance, reduce waste, and support efficient procurement.

Asset & License Management

Track hardware inventory and software licenses to ensure compliance, reduce waste, and support efficient procurement.

IT Ops Documentation

Create and update SOPs, playbooks, and knowledge base content to support training and operational continuity.

IT Ops Documentation

Create and update SOPs, playbooks, and knowledge base content to support training and operational continuity.

IT Ops Documentation

Create and update SOPs, playbooks, and knowledge base content to support training and operational continuity.

About

Meet the Hive

Outsourcing made for the next generation.

More about us

Meet the Hive

Nectar was built by disrupters and operators. People obsessed with CX who believe outsourcing doesn’t have to be a compromise! We embed into your workflows, we hire culture-aligned talent, and we are committed to ensuring an amazing experience not just for your customers but for the teams we support!

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